Insurance Back Office Services — Handled with Precision
Kervigo delivers insurance back office services for US agencies and brokers — policy processing, claims management, employee benefits administration, and COI issuance. Reduce costs by up to 60%, hit 24-hour turnaround, and scale without limits.
Our Core Expertise
P&C Insurance Back-Office
Policy checking, endorsements, renewals & loss runs
Employee Benefits Admin
Enrollment, carrier submissions & eligibility
Policy Processing
Issuance, cancellations & reinstatements
Claims Management
Intake, documentation & status tracking
A Dedicated Insurance BPO Partner Built for US Agencies
Kervigo Private Limited was founded with a singular focus: to help US insurance agencies and brokers reclaim time, reduce operational costs, and deliver a better client experience — by handling the back-office work that slows them down.
Unlike generalist BPO providers, we operate exclusively in the insurance vertical. Our team understands the nuances of P&C workflows, the complexity of employee benefits administration, and the compliance demands of the US insurance market. We don't just process tasks — we become a seamless extension of your agency.
Years of Insurance BPO Experience
Core Insurance Domains Mastered
Client-Focused Delivery Model
Disruption to Your Existing Workflows
Comprehensive Insurance Back-Office Services
From policy processing to claims support, we cover every back-office function your agency needs — delivered with accuracy, speed, and deep insurance expertise.
P&C Insurance
End-to-end back-office support for property & casualty lines — policy checking, endorsements, renewals, loss runs, and certificate issuance handled with precision.
Learn MoreEmployee Benefits
Streamlined benefits administration including enrollment processing, carrier submissions, eligibility verification, and renewal support for group health plans.
Learn MorePolicy Processing
Accurate and timely policy issuance, endorsement processing, cancellations, and reinstatements — reducing turnaround time and eliminating costly errors.
Learn MoreClaims Management
Efficient claims intake, documentation, status tracking, and follow-up support that keeps your clients informed and your agency running smoothly.
Learn MoreRisk Assessment
Comprehensive risk profiling, exposure analysis, and underwriting support to help your agency make data-driven decisions with confidence.
Learn MoreAgency Consultation
Strategic operational consulting to optimize your agency workflows, reduce overhead, and scale your book of business without adding headcount.
Learn MoreP&C Insurance Back-Office Support
Property & Casualty insurance agencies face relentless back-office pressure — policy checking, endorsement processing, certificate issuance, renewal follow-ups, and loss run requests all compete for your team's attention. Kervigo takes that burden off your plate entirely.
Our P&C specialists are trained across major AMS platforms and carrier portals. We deliver consistent, auditable output with 98%+ accuracy — so your producers can focus on selling, not paperwork.
Employee Benefits
Employee Benefits Administration
Managing group health, dental, vision, and ancillary benefits for multiple employer groups is complex, time-sensitive, and error-prone. Kervigo's benefits administration team handles the full enrollment lifecycle — from new hire onboarding to annual renewals.
We work directly with your carrier portals and benefits platforms, ensuring accurate data entry, timely submissions, and proactive follow-up on pending items — all within your established SLAs.
How We Work
A structured, transparent engagement model designed to integrate seamlessly with your agency — from day one through long-term scale.
We begin with a deep-dive discovery session to understand your agency's workflows, systems, and priorities — building a tailored integration plan.
Our team seamlessly connects with your existing AMS, carrier portals, and communication tools — zero disruption to your current operations.
We execute with 98%+ accuracy and 24–48 hour turnaround on standard tasks, with real-time status visibility and dedicated account management.
As your book of business grows, we scale with you — adding capacity on demand without the overhead of hiring, training, or managing in-house staff.
The Kervigo Difference
We're not just another outsourcing vendor. We're a specialized insurance back-office partner built to deliver measurable results for US agencies.
Specialists, Not Generalists
With 5+ years exclusively in insurance back-office operations, our team understands P&C and Employee Benefits at a depth that generic BPO providers simply cannot match.
Your Success Is Our Metric
We embed ourselves in your workflows, align with your timelines, and measure our performance by the outcomes your agency achieves — not just tasks completed.
Full Lifecycle Coverage
From new policy issuance through claims resolution, we manage every back-office touchpoint — giving your producers the freedom to focus on growth.
Built Around Your Agency
Every engagement is scoped to your specific systems, volume, and workflows. No rigid packages — just a model that fits how your agency actually operates.
Up to 40% Cost Reduction
vs. in-house staffing
24–48 Hour Turnaround
on standard tasks
98%+ Accuracy Rate
across all deliverables
US Timezone Aligned
real-time collaboration
What US Agencies Say About Kervigo
Real results from real insurance professionals who trusted Kervigo with their back-office operations.
"Partnering with Kervigo was a game-changer. What used to take 3 days now gets done in under 24 hours — with near-zero errors. Within 60 days, the ROI spoke for itself. I only wish we'd made the switch sooner."
Michael R.
Principal, Midwest Insurance Agency
"Honestly, we had our doubts about handing off something as critical as insurance processing. Kervigo erased every one of them. They don't just execute tasks — they think like a true extension of our team."
Sarah T.
Operations Director, Southeast Brokers Group
"Kervigo's benefits enrollment support alone eliminated two full-time roles worth of overhead. Our team now spends their energy on clients and growth — not paperwork. The impact has been remarkable."
James L.
CEO, Pacific Coast Benefits Advisors
Ready to Reclaim Your Agency's Time?
Join US insurance agencies that have reduced back-office costs by up to 40% and cut processing time in half — with Kervigo as their dedicated outsourcing partner.
Let's Talk About Your Back-Office Needs
Fill out the form below and a Kervigo specialist will reach out within one business day to discuss how we can support your agency.
Contact Information
General Inquiries
[email protected]Sales & Partnerships
[email protected]HR Support
[email protected]US Timezone Aligned
Our team operates during US business hours (EST/CST/PST) to ensure real-time collaboration with your agency — no delays, no time-zone friction.