InsuranceBackOfficeServices Precision
Kervigo delivers insurance back office services for agencies and brokers across the USA, UK and Canada. We handle policy processing, claims management, employee benefits administration, and COI issuance. Reduce costs by up to 60%, hit 24-hour turnaround, and scale without limits.
Our Core Expertise
Live OperationsP&C Insurance Back-Office
Policy checking, endorsements, renewals & loss runs
Employee Benefits Admin
Enrollment, carrier submissions & eligibility
Policy Processing
Issuance, cancellations & reinstatements
Claims Management
Intake, documentation & status tracking
Experienced across all major AMS platforms
A Dedicated Insurance BPO Partner Built for USA, UK & Canada Agencies
Kervigo Private Limited was founded with a singular focus: to help insurance agencies and brokers across the USA, UK and Canada reclaim time, reduce operational costs, and deliver a better client experience. We do that by handling the back-office work that slows them down.
Unlike generalist BPO providers, we operate exclusively in the insurance vertical. Our team understands the nuances of P&C workflows, the complexity of employee benefits administration, and the compliance demands of both the US and UK insurance markets.
Years of Insurance BPO Experience
Core Insurance Domains Mastered
Client-Focused Delivery Model
Disruption to Your Existing Workflows
ComprehensiveInsuranceBack-OfficeServices
From policy processing to claims support, we cover every back-office function your agency needs, delivered with accuracy, speed, and deep insurance expertise.
P&C Insurance Back-Office Support
Property and Casualty insurance agencies face relentless back-office pressure. Policy checking, endorsement processing, certificate issuance, renewal follow-ups, and loss run requests all compete for your team's attention. Kervigo takes that burden off your plate entirely.
Our P&C specialists are trained across major AMS platforms and carrier portals. We deliver consistent, auditable output with 98%+ accuracy so your producers can focus on selling, not paperwork.
Employee Benefits
Employee Benefits Administration
Managing group health, dental, vision, and ancillary benefits for multiple employer groups is complex, time-sensitive, and error-prone. Kervigo's benefits administration team handles the full enrollment lifecycle, from new hire onboarding through annual renewals.
We work directly with your carrier portals and benefits platforms, ensuring accurate data entry, timely submissions, and proactive follow-up on pending items, all within your established SLAs.
HowWeWork
A structured, transparent engagement model designed to integrate seamlessly with your agency, from day one through long-term scale.
We start with a deep-dive discovery session to understand your agency's workflows, systems, and priorities, then build a tailored integration plan around your needs.
We connect seamlessly with your existing AMS, carrier portals, and communication tools with zero disruption to your current operations.
Execute with 98%+ accuracy and 24–48 hour turnaround on standard tasks, with real-time status visibility and dedicated account management.
As your book of business grows, we grow with you. We add capacity on demand without the overhead of hiring or training in-house staff.
How Our AI Engine Processes Your Work
Every task flows through an intelligent pipeline — extracted, validated, routed, and delivered with zero manual bottlenecks.
Document Intake
Policy docs, claims forms, and carrier data arrive via secure upload or email integration.
AI Extraction
Our AI engine reads, parses, and extracts every relevant field — no manual keying required.
Smart Validation
Automated rules cross-check extracted data against carrier requirements and your AMS schema.
Intelligent Routing
Tasks are triaged by type, urgency, and carrier and assigned to the right specialist instantly.
Verified Delivery
A human specialist reviews, approves, and delivers the completed task within your SLA window.
0.8s
Avg AI extraction time
99.4%
Validation pass rate
< 2hr
Avg routing to specialist
24hr
End-to-end turnaround
SeeHowWeDeliverResults
From policy processing to claims support, watch how Kervigo's back-office teams operate with precision, speed, and zero disruption to your agency.
Expert Teams, Zero Disruption
Our trained insurance professionals integrate seamlessly into your workflows, handling policy processing, endorsements, and renewals without missing a beat.
98%+ Accuracy, Every Time
Rigorous QA processes and dual-check systems ensure every data entry, policy check, and claims document meets the highest accuracy standards.
Built Around Your Agency
We don't just deliver tasks. We become a true extension of your team, aligned to your goals, your tools, and your clients' expectations.
Ready to see Kervigo in action for your agency?
Schedule a free 30-minute walkthrough. No commitment required.
TheKervigoDifference
We're not just another outsourcing vendor. We're a specialized insurance back-office partner built to deliver measurable results for agencies across the USA, UK and Canada.
Specialists, Not Generalists
With 5+ years exclusively in insurance back-office operations, our team understands P&C and Employee Benefits at a depth that generic BPO providers simply cannot match.
Your Success Is Our Metric
We embed ourselves in your workflows, align with your timelines, and measure our performance by the outcomes your agency achieves. Not just tasks completed.
Full Lifecycle Coverage
From new policy issuance through claims resolution, we manage every back-office touchpoint so your producers stay focused on growth.
Built Around Your Agency
Every engagement is scoped to your specific systems, volume, and workflows. No rigid packages. Just a model that fits how your agency actually operates.
Up to 60% Cost Reduction
vs. in-house staffing
24–48 Hour Turnaround
on standard tasks
98%+ Accuracy Rate
across all deliverables
HIPAA Compliant
secure & auditable
AI and Automation, Built Into Every Workflow
Most insurance BPO firms still run on manual processes and spreadsheets. Kervigo is different. We embed AI-assisted tools and intelligent automation directly into back-office workflows, so your tasks are completed faster, with fewer errors, and at a fraction of the cost.
AI-Assisted Data Entry
Intelligent extraction pulls policy data, endorsement details, and claims information directly from documents, cutting manual keying time by over 70%.
Automated QA Checks
Every processed task passes through automated validation rules before human review, catching discrepancies that manual spot-checks routinely miss.
Workflow Routing Intelligence
Tasks are automatically triaged, prioritized, and routed to the right specialist based on type, urgency, and carrier requirements, with zero manual handoffs.
Real-Time Status Visibility
Automated status updates and completion notifications keep your team informed at every step, without chasing emails or waiting on reports.
The only insurance BPO that treats automation as a core deliverable, not a future roadmap item.
While competitors promise digital transformation, Kervigo already runs it. Our AI-assisted workflows are active today on every client account, delivering measurable speed and accuracy gains from day one.
0%+
Faster data entry
0%
Automation uptime
0x
Throughput vs manual
Automation-first. Human-verified.
Every task is AI-processed and then reviewed by a trained insurance specialist before delivery.
What Agencies Say About Kervigo
Real results from real insurance professionals who trusted Kervigo with their back-office operations.
"Partnering with Kervigo was a game changer. What used to take 3 days now gets done in under 24 hours, with near-zero errors. Within 60 days, the ROI spoke for itself."
Michael R.
Principal, Midwest Insurance Agency
"Honestly, we had our doubts about handing off something as critical as insurance processing. Kervigo erased every one of them. They think like a true extension of our team."
Sarah T.
Operations Director, Southeast Brokers Group
"Kervigo's benefits enrollment support alone eliminated two full-time roles worth of overhead. Our team now spends their energy on clients and growth, not paperwork."
James L.
CEO, Pacific Coast Benefits Advisors
Ready to Reclaim Your Agency's Time?
Join insurance agencies across the USA, UK and Canada that have reduced back-office costs by up to 60% and cut processing time in half with Kervigo as their dedicated outsourcing partner.
Let's Talk About Your Back-Office Needs
Fill out the form below and a Kervigo specialist will reach out within one business day to discuss how we can support your agency.
Contact Information
General Inquiries
[email protected]Sales & Partnerships
[email protected]HR Support
[email protected]🇺🇸 USA 🇬🇧 UK 🇨🇦 Canada Timezone Aligned
Our team operates during US, UK and Canadian business hours to ensure real-time collaboration with your agency. No delays, no time-zone friction.